Conte’s approach hinges on the principle of Yield Theory: the idea that anger is best defused when we meet other people where they are, as opposed to where we would like them to be.
"In an Oklahoma church, a woman condescendingly told her, 'You came for a better life.' Nayeri writes, 'I thought I’d pass out—a better life? In Isfahan, we had yellow spray roses, a pool. A glass enclosure shot up through our living room, and inside that was a tree … life in Iran was a fairytale.'”